FAQs

Where is your ticket office located?
Our ticket office is located at the CambridgeSide Galleria Mall just outside the doors of the food court. See our Directions page.

Can I buy tickets online?
Yes, tickets are available up to two weeks in advance.

How far in advance should I reserve a cruise?
Tickets can be purchased online two weeks prior to the cruise date.

What is your inclement weather policy?
All of our sightseeing vessels are fully covered and sail rain or shine. All reservations occur regardless of weather. Rescheduling of any cruises is only permitted at the discretion of Charles Riverboat Company.

What is your smoking policy?
Smoking is not allowed aboard our sightseeing tours.

What can I bring aboard?
Personal items can be brought on board, along with cameras, cell phones & strollers.

What should I wear?
All of our vessels are fully covered and climate controlled. We like to remind our guests that the temperature is normally cooler on the water, even during the warmer summer season.

Where can I park?
Parking for Charles Riverboat Sightseeing and Sunset Tours is available at the CambridgeSide Galleria Mall parking garage at a validated price of $4.00 for the entire day. There is street parking available for Sunset Cruise passengers at the Liberty Wharf and the World Trade Center. There are also public parking lots located nearby. Please see our Parking page and Directions page for more information.

Do I need to purchase Sightseeing or Sunset Tour tickets for my young children?
Our children’s rate is $10.00 for Sightseeing tours for any child 11 or younger, and $10.00 for Sunset tours for children 11 and under. For children under the age of 1, there is a nominal fee of $1.00 on all tours per U.S Coast Guard Regulations.

Can I rent a boat for private events?
Yes, Charles Riverboat vessels are available for private charter for up to 145 people. Please visit our Private Events division for more information regarding private event rentals and charters. For our Luxury Yacht Division, please visit Cruise Boston Yacht Charters.

Are there additional docking locations available?
Our primary docking location for public sightseeing and sunset tours of the Charles River is CambridgeSide Galleria at the Lechmere Canal. For Sunset Cruises on Boston Harbor, boats will depart from Liberty Wharf just behind Jerry Remy’s Restaurant.

What will I see along the cruise route?
Cruise routes vary by type of cruise. Please refer to our cruise route maps:
Charles River Sightseeing Cruise
Charles River Sunset Cruise
BSA Architecture Tour
Boston Harbor Sunset Cruise

Please feel free to contact us with any additional questions.