Charles Riverboat Company Cruise Policies

A deposit of 50% of total cost is due at the time of booking an event or charter; all balances are due in full 5 days prior to the event or charter.

Final guest counts are due 7 days prior to the cruise. If the final passenger count is not received, billing is based on preliminary counts.

Any and all menu and beverage rates do not include 18% taxable administration fee and 7% state and local taxes.

Cruise charter fees do not reflect the 5% Massachusetts Convention Facilities Surcharge.

All prices are subject to change without notice.

All cruises take place regardless of inclement weather – rain or shine.

Boarding begins 15 minutes prior to the scheduled cruise start time.

The Taxable Administrative Fee does not represent a gratuity or tip, but is used for certain direct cruise costs. Our staff is compensated with a wage higher than the current service wage rate and do not work off of gratuity.  If you would like to give a gratuity please contact your sales manager for more information.