Your health is our top priority, and we have put special measures in place to keep all guests safe both during and after your cruise. Protocols will be adjusted during each phase of reopening according to the CDC and State of Massachusetts guidelines.

Public Cruises

boston skyline across the water with sailboats

At this time, our public cruises have been delayed until the beginning of July. Sightseeing, cocktail, and sunset cruises in July are available to book online at this time. If for any reason the cruises cannot occur due to restrictions from COVID-19, we are happy to reschedule the tickets for another cruise time. All architecture tours have been delayed until further notice.

Diligent Cleaning & SanitationWe’ve increased the frequency of disinfecting surfaces and high traffic areas between each tour, and hand sanitizer will be available to all of our guests at the ticket booth and onboard our vessels.

Social Distancing – Guests will stay at a safe 6-foot distance during all points of the tour when possible. Family members will be permitted to sit together without social distancing requirements. We also ensure that all staff members will be wearing the necessary PPE should it be required by the state of Massachusetts. We will follow Massachusetts state guidelines for reduced capacity operation to allow for the necessary social distancing. 

Wellness Checks – We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour. 

The Charles Riverboat Company will be monitoring closely the guidelines required by the CDC and the State of Massachusetts and will be adjusting our policies according to these regulations. Here is what you can do to help us while onboard:

  • Please wear a facial covering if you are not eating/drinking if required by the State of Massachusetts.
  • Please utilize the hand sanitizer stations onboard
  • Please have your ticket available on your cell phone upon arrival for contactless check in if possible. Check in will also be available at our ticket booth. 
  • Please be mindful of other’s personal space and maintain a social distance of at least 6 feet when possible
  • Please do not come if you are sick, have symptoms, or are unsure of your health. We are more than happy to transfer your reservation to another date and time.

Private Events & Charters

a set table on the valiant with boston skyline in viewYour health is our top priority, and we have implemented special measures and protocols to keep all guests safe both during and after the cruise. 

For dates prior to July 1, 2020, the maximum capacity onboard the Henry Longfellow will be 8 guests while the maximum capacity onboard the Carousel will be 6 guests. All food and beverage must be provided by the client including all cutlery, serving utensils, napkins and plates. Charles Riverboat Company will provide disposable cups and ice for the beverage service. All contact information for guests onboard will need to be provided to the Charles Riverboat Company for contract tracing purposes. 

For currently booked events, we will be monitoring restrictions and will keep all clients updated. Please expect that there may be changes in catering service and capacities due to COVID-19 and we will do our best to accommodate your event needs. Please contact your sales manager if you have any questions. 

Below is an outline of the measures the company is taking to ensure customer safety. Adjustments will be made during each phase of reopening according to the CDC and Commonwealth of Massachusetts guidelines. 

Diligent Cleaning & Sanitation – We’ve increased the frequency of disinfecting surfaces and high traffic areas during and between each cruise.  Hand sanitizer will be available to all guests onboard our vessels.

Social Distancing – Guests must remain at a safe 6-foot distance during all points of the cruise when possible. We will follow the Commonwealth of Massachusetts guidelines for reduced capacity operation to allow for the necessary social distancing. We also ensure all crew members will be wearing the necessary PPE, such as cloth face coverings. Guests onboard are required to provide and wear cloth face covering while onboard the vessel.   

Wellness Checks – We have a screening protocol for all employees. Any employee who feels ill or demonstrates COVID like symptoms is required to stay home and is not permitted to enter any facilities and will be asked to leave if he or she appears for a scheduled shift. If any member of your group is sick or experiencing symptoms, we as they do not attend the cruise.

The Charles Riverboat Company will be closely monitoring the guidelines required by the CDC and the Commonwealth of Massachusetts and will adjust our policies according to these regulations. Here is what you can do to help us while onboard:

  • Please wear a cloth facial covering if you are not eating/drinking.
  • Please utilize the hand sanitizer stations onboard.
  • Please be mindful of personal space of others and maintain a social distance of at least 6 feet when possible.
  • Please do not plan on attending if you are sick, have symptoms, or unsure of your health.