Charles Riverboat Company Cruise Policies
A deposit of 50% of total cost is due at the time of booking an event or charter; all balances are due in full 5 days prior to the event or charter.
Final guest counts are due 7 days prior to the cruise. If the final passenger count is not received, billing is based on preliminary counts.
Any and all menu and beverage rates DO NOT include 18% taxable administration fee and 7% state and local taxes.
Cruise charter fees DO NOT reflect the 5% Massachusetts Convention Facilities Surcharge.
All prices are subject to change without notice.
All cruises take place regardless of inclement weather – rain or shine.
Boarding begins 20 minutes prior to the scheduled cruise start time.
To provide for all of your cruise services, our staff is compensated with a wage that is higher than the current service wage rate. The administrative fee does not represent a gratuity or tip, but is used for certain direct cruise costs. If you feel your crew did an exceptional job and you would like to give them a gratuity, it may be added to your invoice by contacting our Sales Office. The crew never expects a tip, but it is much appreciated.